Knoxville shopping: West Town Mall

For many Knoxvillians, West Knoxville has become synonymous with shopping. West Knoxville, particularly the Kingston Pike area, is jammed full of stores, shopping centers and retail shops. Anchoring all that shopping is West Town Mall.

Located in the West Hills neighborhood of Knoxville, West Town Mall is conveniently right off the West Hills exit of Interstate 40/75. Kingston Pike and Morrell Road also border the mall campus, making its 7600 Kingston Pike setting easy to get to from just about any part of town.

The one-floor mall opened in 1972. It was later renovated and expanded in 1994. Today it’s 1,330,000 square feet of “retail therapy.” West Town has more than 150 stores, 30 of which are exclusive to the mall. Anchor department stores include JC Penney, Sears, Dillard’s and two Belk locations (one geared toward women, one for men, home and the kids). West Town and its sister Knoxville Center are both owned by Simon Malls.

The shopping varies considerably, in that familiar mallish fashion. If your Christmas list includes custom-made stuffed bears, board games, hearing aides, wireless phone service, sunglasses, watches, luggage, cigars, a swanky massage chair, art, maternity clothing, plus-size clothing, all other clothing, jewelry, videogames, DVDs, CDs, shoes, vitamins and herbal supplements, toys, tea, pottery, candles, lotion, chocolates or tuxedos, then you may be in the right place. In fact, West Town pretty much sells everything. Except for live monkeys. They do not carry live monkeys.

West Town offers a consummate indoor mall experience. There’s an indoor fountain into which you can toss coins or people who walk too slowly. Soaring above the fountain are fake waterfowl that hang from the ceiling. Throughout the mall real trees stretch upward toward skylights. Wheelchairs are available for those who need them. If you have kids, there are strollers on hand, and a play area brought to you by The Rush Fitness Complex. When you get hungry or need something to drink, you can stop by the food court for fast food or snacks. There’s even a Ruby Tuesday if you’d prefer to sit down for a while.

Parking in December, as Christmas and Hanukkah shoppers battle it out for supremacy. But there are nonetheless ample spaces, as well as a parking garage between Sears and Belk, and plenty of extra parking surrounding the mall. There’s a bus stop on the grounds, too, if you prefer mass transit.

Gift cards may be purchased at guest services, the customer service desk or mall office.

After you’ve finished shopping, you can even take a break with a new release at the Regal West Town Mall 9 theater. Or pamper yourself at one of the salons. Or you can sneak into Brookstone and sit in one of the display massage chairs for a while. Just try not to fall asleep waiting on your wife to finish picking out products at Sephora.

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